PHONE: 815-229-7102     ADDRESS1639 N. Alpine Road Suite 403Rockford, Illinois 61107

FAQs

Please click a question below to see the answer. If your question is not covered, please Contact Us.

How do I make an appointment?
There are three basic ways to make an appointment.
  1. You can call the secretary at 815.229.7102 (ext. 0) from 11am to 5pm - Monday through Thursday to request an appointment.
  2. Anytime, day or night, you can call Insight Counseling at 815.229.7102 and leave a message at the extension of the counselor with whom you would like to make an an appointment: 
    1. Jim Parrish press 1 and then #
    2. Tim Fredrickson press 2 and then #
    3. Rachel Ward press 3 and then #
    4. Terry Minnick press 4 and then #
    5. Mary Gurney press 5 and then #
    6. Kelly Kalt press 7 and then #
  3. You can email Insight Counseling  and request an appointment.
Do the counselors at Insight Counseling take medical insurance?
Yes, all the counselors take medical insurance.
 
Each counselor is covered by a variety of different plans. The easiest way to find out which counselor is covered by your insurance is to go to the website listed on the back of your insurance card and find the names of network providers.
Do the counselors at Insight Counseling ever offer a sliding fee scale or reduced fees?
Yes, on a case by case basis all of the counselors offer reduced fees. Please discuss this with your counselor while making your first appointment.
How much does all of this cost?
Due to varying levels of education, experience and specialty, each provider sets their own rates. In general, a session of therapy can cost between $90 to $150 per hour. However, in most cases, the vast majority of these fees are covered by medical insurance.
Can the counselors at Insight Counseling prescribe medication?
No. The counselors at Insight are all trained in the clinical practice of therapy. Medications are only prescribed by medical physicians.
 
 
The counselors at Insight Counseling do have established, professional relationships with medical physicians whom they trust to prescribe medications.
Who are the counselors at Insight Counseling and what are their specialties?
Please visit the Bios sections of this website for further information on each counselor.
How do I reach a counselor by phone?
If you would like to reach a counselor by phone please call (815) 229-7102.
 
Please dial the correlating extension number to reach a counselor and/or staff member:
  • Receptionist: 0#
  • Dr. Jim Parrish: 1#
  • Tim Fredrickson: 2#
  • Dr. Rachel Ward: 3#
  • Terry Minnick: 4#
  • Mary Gurney: 6#
  • Kelly Kalt: 7#